How Can Hotels Benefit from Using ID Scanners?

  • October 30, 2018
  • Blog

There are millions of hotels around the world and each one is unique. From the room styles to accommodations offered, guests can have completely new experiences at different hotels. But one aspect of hotels that should remain consistent is the check-in and check-out process. Guests expect a quick and secure process and using ID scanners can help hotels provide this experience. So let’s explore a few ways hotels can benefit from using ID scanners.

Manage and store guests’ identity: First and foremost, using an identification scanner can help hotels conveniently and accurately store the identity information of any guests staying in the hotel. This is important to check validation when guests use credit cards and for overall security purposes. For example, if a guest loses their key, the hotel staff can quickly pull up their information in the system and ensure their identity is correct before giving them another key. Using ID readers can help hotels not only easily manage guest information, but keep the hotel staff and guests safe.

Electronically store details: Hotels that don’t use ID scanner machines may find themselves dealing with a whole mess of paperwork for each guest that checks in. Fortunately, using an identity scanner can immensely reduce the amount of paper hotels have to use. The Gartner Group shows that 15% of all hard copy documents are misplaced and 7.5% of paper documents are completely lost. So having an ID scanner can help manage information electronically, reducing the risk that important papers containing guest information will be lost or stolen.

Reduce time of check-in process: When guests check into a hotel, they want a quick and hassle-free experience. If guests have to fill out a pile of paperwork and wait for the staff to manually check, file, and store the paperwork, it’s going to be a long process. Furthermore, desk staff members don’t really have the opportunity to fully interact with guests when there is paperwork involved. So by using an identification scanner for a quick check-in process, both staff and guests can see immense benefits and have a more positive experience.

As you can see, there are several ways hotels can benefit from using ID scanners. Utilizing ID readers can help hotels keep their location secure and provide better experiences for their guests.