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Customer Service
Our Customer Service Department represents PDI's commitment to stand behind our products for their entire lifetime. We pride ourselves on responsive, cooperative, efficient, and technically superior customer service:
bullet Warranty Service
bullet Out-of-Warranty Repairs
bullet Up-Grades
bullet Refurbishment
bullet Service and Maintenance Contracts
bullet Troubleshooting Support

For design, software and applications support, contact PDI Tech Support to connect you with the appropriate PDI technical resources.
Contact our Customer Service department with any maintenance questions or needs. Should you need to return a unit for repair, call us for an RMA number and shipping and packing instructions. If you need a cost-to-repair estimate, just let us know.
Customer Service contact information:
Greg Hargrove, Customer Service Manager Toll Free Tel: 1-800-523-0253
Peripheral Dynamics Inc. Tel: 610.825.7090, Ext.134
5150 Campus Drive Fax: 610.834.7708
Plymouth Meeting, PA 19462-1123 E-mail: ghargrove@pdiscan.com
 
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